Invest into learning from your audience.

FAQs

Are there any limits regarding how many questions, polls or surveys I can create?

You can create as many as you’d like!

Is there a limit to the data I can collect?

Only for the free plan, which is limited to 2,500 signals. For all other plans there are no limits regarding the amount of signals you can collect.

What is a signal?

A signal is a response you get to a poll, rating or a single survey or quiz question. Here are a few examples:
If a user answers a poll, you will receive one signal. If a user completes a survey with five questions, you will receive five signals. If a user completes a quiz with seven questions, you will receive seven signals. If a user responds to a rating, you will receive one signal. Read more here.

What happens if I reach the limit of 2,500 signals for the free plan?

If you are on a free plan, all signals that are over the 2,500 limit will not be accessible in the results area. You still have full access to the first 2,500 signals and we will still collect all the responses that are incoming, just in case you want to upgrade and see the full data.

What happens if I sign up for a Pro plan, but need to upgrade to a Corporate plan later?

Just upgrade your account as usual, and then contact support where we will be happy to issue you a refund for your original Pro account.

Do you have a money back guarantee?

Yes. All our plans come with a 30-day money back guarantee. No questions asked.

Why WordPress.com?

Crowdsignal is built by the people behind WordPress.com. Both products are created by the same company Automattic. You can read more about us here. As many of our users also have WordPress sites it is very handy to use the same technical infrastructure and allows us to offer you a much better user experience and customer support.

What if I have more questions?

Please feel free to search for a topic over at our Help Center. If you are a subscriber our support team is here for you 24/7.